Know who to contact.
Save important numbers before you need them. This page is a reference, not a live incident map or emergency reporting service.
Immediate danger
999 or 112If someone is in immediate danger, call the emergency services.
Call 999Power cuts in Great Britain
105England, Scotland and Wales: contact your electricity network operator.
Find your network operator ↗Power cuts in Northern Ireland
03457 643643Report an electricity outage or hazard to NIE Networks.
NIE Networks ↗Water supply problems
Contact your own water provider. Check your bill for the current number and follow any local water-quality notice.
Find a supplier in England & Wales ↗Water supply in Scotland
0800 0778 778Contact Scottish Water about supply issues and check its service updates.
Scottish Water ↗Water supply in Northern Ireland
03457 440088Contact NI Water Waterline about water and wastewater issues.
NI Water ↗Cyber incidents and scams
Use the National Cyber Security Centre’s official respond-and-recover guidance. Contact your bank promptly if money is at risk.
NCSC guidance ↗Extra support during disruption
Ask about Priority Services Registers in GB and Customer Care Registers in Northern Ireland. Registration is not a guarantee of continuous supply.
Read the official support guidance ↗For Scotland, your household water provider is generally Scottish Water; in Northern Ireland, use NI Water. Keep the relevant provider details with your household plan. Contact details reviewed 23 October 2026; check official sources for changes.